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Course Details

INVESTIGATIVE INTERVIEWING TECHNIQUES AND METHODOLOGIES

Location
Dubai, UAE
Date
From Date: 10-Feb-2025   
To Date: 14-Feb-2025
Duration
5 days
Language
ENGLISH
Discipline
MANAGEMENT & LEADERSHIP
Introduction

The Investigative Interviewing Techniques and Methodologies course is designed to equip professionals with advanced skills and knowledge to conduct effective and ethical interviews in various investigative contexts. Participants will learn the principles of investigative interviewing, including techniques for building rapport, gathering information, handling resistance, and ensuring legal and ethical compliance. This course is ideal for individuals who are involved in criminal investigations, workplace investigations, or any other setting where interviewing skills are critical.

Objective

By the end of the course, participants will be able to understand

  • Understand the psychological principles behind effective investigative interviewing.
  • Learn how to establish rapport with interviewees to promote open communication.
  • Master different interviewing techniques for various types of interviews (e.g., suspects, witnesses, victims).
  • Develop strategies for handling resistance and maintaining control during an interview.
  • Gain insight into legal and ethical considerations in investigative interviews.
  • Learn how to analyze information gathered during interviews for investigative purposes.
Audience
  • Law enforcement officers, detectives, and investigators.
  • Human resources professionals involved in internal investigations.
  • Security personnel conducting investigative interviews.
  • Legal professionals, including attorneys and paralegals, involved in gathering witness statements.
  • Anyone responsible for conducting interviews in an investigative context.
Content

Day 1: Introduction to Investigative Interviewing

  • Overview of investigative interviewing: Key principles and objectives.
  • Types of interviews: Suspect, witness, and victim interviews.
  • Legal and ethical considerations in investigative interviewing.
  • Psychological aspects of interviewing and understanding human behavior.

Day 2: Building Rapport and Establishing Trust

  • Importance of rapport in effective interviews.
  • Techniques for building trust and overcoming barriers.
  • Effective communication skills (verbal and non-verbal cues).
  • Role of empathy and active listening in gathering information.

Day 3: Interviewing Techniques and Methodologies

  • The Cognitive Interview technique: Maximizing recall.
  • The Reid Technique and the PEACE Model.
  • Structured vs. unstructured interviewing approaches.
  • Questioning techniques: Open-ended, closed-ended, and probing questions.
  • Techniques for interviewing reluctant or uncooperative subjects.

Day 4: Handling Resistance and Managing Difficult Interviews

  • Identifying and managing resistance or denial from interviewees.
  • Strategies for dealing with evasive or hostile behavior.
  • Handling conflicts, contradictions, and deception in interviews.
  • Interviewing in high-stress situations (e.g., crisis or hostile environments).
  • Legal implications of coercion and false confessions.

Day 5: Analyzing Interview Data and Reporting Findings

  • Techniques for analyzing and interpreting information obtained from interviews.
  • Identifying truthfulness vs. deception based on verbal and non-verbal cues.
  • Documenting interviews and writing effective reports.
  • Best practices for preserving evidence from interviews.
  • Ethical considerations and the role of interviews in the broader investigation.

 

 

 

 

 

NOTE:

Pre-& Post Tests will be conducted.

Case Studies, Group Exercises, Group Discussions, Last Day reviews, and assessments will be carried out.

 

Certificate

Define Management Consultants Certificate of course completion will be issued to all attendees.

 

Methodology

A highly interactive combination of lectures and discussion sessions will be managed to maximize the amount and quality of information and knowledge transfer. The sessions will start by raising the most relevant questions and motivating everybody to find the right answers. You will also be encouraged to raise your own questions and to share in the development of the right answers using your own analysis and experiences.  Tests of multiple-choice type will be made available on daily basis to examine the effectiveness of delivering the course.

Very useful Course Materials will be given.

  • 30% Lectures
  • 30% Workshops and work presentation
  • 20% Group Work& Practical Exercises
  • 20% Videos& General Discussions
Fees
• $5,500 per participant for Public Training includes Materials/Handouts, tea/coffee breaks, refreshments & Lunch

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