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Strategies For Effective Business Communication And Improving Interpersonal Skills

Location
London, UK
Date
From Date: 08-Dec-2025   
To Date: 12-Dec-2025
Duration
5 days
Language
English
Discipline
Soft Skills & HR Trainings
Introduction

This course, Strategies for Effective Business Communication and Improving Interpersonal Skills, is designed to help you enhance your communication abilities in professional settings. You'll learn key techniques in active listening, non-verbal communication, conflict resolution, and persuasion, all aimed at fostering better relationships and improving teamwork. By the end, you'll have the skills to communicate more clearly, influence outcomes, and build stronger professional connections for success in your career.

Objective

Business Communication is a battle for the communicatee 's heart and mind. Good communication galvanizes effective active and interpersonal cooperation; bad communication breeds resentment and resistance. Above all, business communication is serious matter for the organization and is "strategic' as it should not only serve its immediate informational goals, but should also lead to the development of a positive relationship between the two parties involved in a communication. It also communicates style, identity and personality.

The program covers a wide terrain in communication - listening, meetings, presentations, reports etc. for enabling employees to develop a holistic appreciation of the nuances of business communication.

This program is critical for success in the globalised business world today as English has increasingly become the language of business worldwide. Lots of organizations do not achieve their full potential because its people cannot communicate properly. Similarly many managers' talents go unrewarded and potential unaccomplished for want for their ability to communicate. This program will identify such roadblocks and help employees overcome the barriers to effective communication which will ultimately lead to higher efficiency for individuals, and higher effectiveness and productivity for their organizations.

 The course is highly interactive and allows participants to challenge observed practices.

Audience

Communication is not limited to specific categories of workers. Everyone needs those skills. However, it will be specifically important for people who deal with others face-to-face, through phone, or writing methods such as Managers, supervisors, employees, consultants, professionals, workers, and government employees.

Content

COURSE OUTLINE

1. The Innards of Communication

2. The Obstacles and Roadblocks to Communication

3. The Art of Communicating in a Globalised World.

4. The Art of Listening

5. Telephoning and Teleconferencing Skills

6. The Art of Business Presentations

7. Meetings as a tool of Business

8. Body Language of Business Letters

9. The Winning Edge in Business Writing

10. The Art of Emailing

11. Effective Report Writing

12. Business Proposals

 

 

NOTE:

Pre & Post Tests will be conducted

Case Studies, Group Exercises, Group Discussions, Last Day Review & Assessments will be carried out.

 

 

Certificate

Define Management Consultants & Training Certificate of course completion will be issued to all attendees.

Methodology

A highly interactive combination of lectures and discussion sessions will be managed to maximize the amount and quality of information and knowledge transfer. The sessions will start by raising the most relevant questions, and motivate everybody find the right answers. You will also be encouraged to raise your own questions and to share in the development of the right answers using your own analysis and experiences. Tests of multiple-choice type will be made available on daily basis to examine the effectiveness of delivering the course.

Very useful Course Materials will be given.

  • 30% Lectures
  • 30% Workshops and work presentation
  • 20% Group Work& Practical Exercises
  • 20% Videos& General Discussions
Fees
$6,500 per participant including Very useful Materials/ Handouts, Tea/Coffee, Breakfast, Snacks, Refreshments, and Lunch.

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