Interpersonal skills are the skills that open doors for discussions, business relation, and friendship. Those who master these skills can make people around them happy and welling to collaborate.
This is skills require understanding some communication skills, Ways to talk, and knowledge of the different personalities of people.
In this course, Participants will be introduced to the basics of communication skills, and the effect of the words on different type of people. Participants will learn when to speak, and when to avoid speaking on sensitive subjects.
Participants will be encouraged to challenge ideas and participate positively by sharing their thoughts.
Upon the successful completion of this course, participants will be able to:-
DAY 1
Basic Communication skills
Communication Models
Communication Approaches
Speaking to different audience
DAY 2
Public Relation – Don’t Lie, but do not say the truth.
Interpersonal relationship
Communication Levels
Appropriate time to speak
When it is appropriate to speak
When it is not appropriate to speak
DAY 3
Selecting what to say for Media
The effect of Gender on your speech
The effect of Age on your speech
The effect of knowledge on your speech
The effect of Position of your speech
DAY 4
Types of persons
Sensor/ action style
Thinker process style
Feeler/ people style
Intuition/Idea style
DAY 5
What to consider when you speak
When you should speak, or avoid speaking?
Considering the mode of the receiver when you speak
Considering situations when you speak
General review session
NOTE:
Pre-& Post Tests will be conducted.
Case Studies, Group Exercises, Group Discussions, Last Day reviews, and assessments will be carried out.
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Define Management Consultancy & Training Certificate of course completion will be issued to all attendees.
A highly interactive combination of lectures and discussion sessions will be managed to maximize the amount and quality of information and knowledge transfer. The sessions will start by raising the most relevant questions and motivating everybody to find the right answers. You will also be encouraged to raise your questions and to share in the development of the right answers using your analysis and experiences. Tests of the multiple-choice type will be made available daily to examine the effectiveness of delivering the course.
Very useful Course Materials will be given.
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