DEFINE | Management Consultancy & Training

BUSINESS CONTINUITY AND CRISIS MANAGEMENT DURING PANDAMIC THREATS

Location

Dubai, UAE

Date

From Date: 23-Jan-2023
To Date: 27-Jan-2023

Duration

5 DAYS

Language

ENGLISH

Discipline

Introduction

This course will provide participants with a full understanding of the threats and issues that are synonymous with pandemics. It will take account of both the business and human aspects of this threat while not just considering businesses in isolation, but as part of a greater supply chain. Participants will learn how to evaluate and formulate the content of a pandemic plan for their own organizations. No prior knowledge of pandemics is required.

In 2003 the life-threatening novel Coronavirus that became known as SARS-CoV (Severe Acute Respiratory Syndrome) caused what was described as a global economic tsunami. It cost the tourist industry alone an estimated US$50 billion along with around 3,000,000 job losses. The virus was already spreading across the globe even before the World Health Organization (WHO) knew of its existence. The WHO subsequently issued an unprecedented global warning with an unambiguous message – this new mystery virus presented a threat to everyone on the planet.

Today, in 2020, the world is witnessing a second rapidly spreading deadly novel Coronavirus currently referred to as (COVID-2019). The number of people infected during the first few weeks since its emergence has already substantially exceeded those infected over several months by SARS-CoV in 2003. You, your organization and its employees should be prepared to face the multifaceted threat presented by a pandemic.

Organizations that are unprepared to face the inevitability of a pandemic are at risk. A pandemic is far more than just about absenteeism caused by illness. In fact, it presents organizations with a multi-faceted threat capable of affecting just about every aspect of their business and crippling their operational ability. Even organizations located in parts of the world that has not have been directly affected by a contagion may still find supply chain failures that become.

Objective

By the end of the course, participants will be able to:

Comprehend the inherent dangers associated with a pandemic upon an organization, its employees and other stakeholders along with local communities
Master the process of building and validating a pandemic plan
Improve health and safety in the workplace with a few simple changes
Recognize the potential risks to the critical infrastructure and the potential impact on unprepared businesses
Understand the effects of pandemics on all-important supply chains

Audience

Attendance on this course is highly recommended for general management and professionals/practitioners from planning, workforce, strategy and HSE functions, such as: Human Resource Management, Health and Safety, Business Continuity, Organizational Resilience, Risk Management, Crisis and Incident Management, Emergency Management and Planning, Contingency Planning, Supply Chain Management, Security Management, Communications Management and Facilities Management.

Content

Business Continuity Planning
Risk Management
Crisis and Incident Management
Emergency Management
Contingency Planning
History of pandemics
- What is a pandemic
- Historical pandemic overview
- Characteristics of a pandemic – it’s not over till it's over!
- Understanding the World Health Organization’s pandemic phases
- Epidemics, seasonal influenza and pandemics
- Why can a pandemic be so dangerous
- Pandemics and non-influenza related contagions
- Comparison with other natural disasters
The Health Authority and their contingency plan
- Business continuity impact
- Impact on staff
- National incident response
- Roles and responsibilities within health services and governments
- Vulnerable groups
- Vaccines and antiviral medicines
- Key elements of a pandemic response
- Communications strategies
- Ethical issues
Building a Pandemic Business Continuity Plan
- Prioritization of critical products, services and processes
- Performing a risk assessment
- Supply chain management
- Identify your key employees
- Impact of partial or total transport system collapse
- Avoiding employees working in close confinement
- Home working
- Crisis management roles and responsibilities
- Human Resource procedures for – absenteeism, illness, death etc.
- Facilities for managing employees taken ill at work
- Trauma Management
- Communications and media plans
Testing the Pandemic Business Continuity Plan
- How to validate your pandemic plan
- Desktop exercises
- Running a workshop exercise
- Performing a live rehearsal of your plan
- Using random selection to identify infected staff

Certificate

Define Management Consultancy & Training Certificate of course completion will be issued to all attendees.

Methodology

This training program is lecture-based and customized to the needs of the audience, providing meaningful experience for personnel that work in petroleum plants.

Daily sessions include formal presentation, prepared in the Power Point, interspersed with directed discussions and case study.

In addition to formal lectures and discussions, the delegates will learn by active participation through the use of problem solving exercises, group discussions, analysis of real-life case studies etc. All attendees receive a course manual as a reference.

30% Lectures
30% Workshops and work presentation
20% Group Work& Practical Exercises
20% Videos& General Discussions

Course Details