DEFINE | Management Consultancy & Training

ESSENTIAL SKILLS FOR MANAGERS & SUPERVISORS

Location

Kuala Lumpur, Malaysia

Date

From Date: 26-Jun-2023
To Date: 30-Jun-2023

Duration

5 Days

Language

English

Discipline

Introduction

RefNo: ML031
Title: Essential Skills for Managers & Supervisors
Start Date: 26 June 2023, End Date: 30 June 2023
Fee: $5,750
Venue: Kuala Lumpur, Malaysia

In any of the 5 star hotels. The exact venue will be informed once finalized.

Managers need specific skill sets to be effective Managers. The Art of Management is not just theory – it is a necessity. Management Essentials offers the most meaningful, comprehensive and actionable Management Training program available. Managers need to motivate, retain and reward staff using effective and passionate communication and people skills. They must train and coach to optimize the performance of their staff and they need to define a strategy for their workplace and set meaningful goals and objectives. Managers must direct multi-generational workforces and deliver caring, effective leadership.

Management Essentials, is a standard for new and tenured managers with the most comprehensive, proven and advanced skill development training program available. For new, emerging, potential and tenured Managers, Management Essentials is an absolutely mandatory course and the cornerstone for building strong, effective and respected Leaders.

Objective

Learn various motivational theories and models and drive the productivity of your organization
Understand why employees remain committed – or leave – organizations. Plan to retain your key employees
Discover how to stimulate teamwork and empower staff
Develop skills for conducting meaningful performance reviews and setting benchmarks for continual improvement
Learn the critical skills for maintaining open communications
Learn how to actively listen and demonstrate an image of caring
Learn to deliver persuasive, passionate presentations and communications
Learn to manage meetings effectively
Make better decisions and understand the management decision making process
Develop the skills to better train and coach employees
Develop skills for analyzing a business and establish a mission, strategy, tactics and actionable goals
Translate goals into actionable plans for the organization
Learn how to recruit and manage a multi-generational, diverse workforce
Set a strategy to direct and motivate your team
Become a competent recruiter with effective interviewing skills
Learn to manage the process of employee termination
Learn how to maintain poise when faced with a difficult decision
Develop management and leadership skills where “caring counts”

Audience

The course will benefit any team leader, supervisor or manager responsible for leading, directing and motivating others. The course is particularly valuable for newly appointed team leaders or longer serving managers who have not received formal training.

Content

COURSE OUTLINES

So Now You’re a Manager…
The Role of Management and Management Styles
Management and Leadership
Motivation Theory and Practice
Retention and Reward
Performance Management, Review and Development
Communication and Listening Skills
Persuasive Presentation Skills
Effective Meeting Management
Recruiting and Interviewing
Strategy Development and Deployment
Goal Setting
Setting a Direction for Your Team
Training and Coaching
Art of Management and the Elements of Spectacular Leadership
Management Decision Making

NOTE:
Pre & Post Tests will be conducted
Case Studies, Group Discussions, Last Day Review, Assessments will be carried out.

Certificate

Define Management Consultancy & Training Certificate of course completion will be issued to all attendees.

Methodology

A highly interactive combination of lecture and discussion sessions will be managed to maximize the amount and quality of information, knowledge and experience transfer. The sessions will start by raising the most relevant questions, and motivate everybody finding the right answers. The attendants will also be encouraged to raise more of their own questions and to share developing the right answers using their own analysis and experience.
All attendees receive a course manual as a reference.
This interactive training workshop includes the following training methodologies

30% Lectures
30% Workshops and work presentation
20% Group Work& Practical Exercises
20% Videos& General Discussions

Course Details