Ref No: RM044
Title: Quality management system QMS (Procedures & Policies)
Start Date: 25 September 2023 End Date: 29 September 2023
In any of the 5 star hotels. The exact venue will be informed once finalized.
The use of quality management has become widespread among organizations during the last decades.
The type of organizations that use TQM varies from large to small, private to public and from manufacturing to service organizations.
The aims of the businesses may differ, but the impotence of customers is a matter of common interest and the ability of organizations to adapt to new customer requirements on a global market is of vital importance for long-term success.
Quality management has been recognized as a major edge for competitiveness and long-term profitability.
TQM is not merely a tool or method that is ready for use, but there is a set of underlying principles and philosophies that must be applied in the unique organizational context.
Upon completion of this course, participant will be able to:
Individuals, leaders, supervisors and all those who are engaged in quality management implementation and improvement of organizational performance.
Leadership and Management in Quality
Quality Basics and Definitions:
Implementing ISO 9001:2008:
ISO 9001: 2008 clause by clause discussion:
ISO 9001: 2008 Audit:
Pre & Post Tests will be conducted
Case Studies, Group Exercises, Group Discussions, Last Day Review & Assessments will be carried out.
Define Management Consultancy & Training Certificate of course completion will be issued to all attendees.
There will be interactive discussion based around case studies and videos to highlight course details.
Each participant will receive a copy of the comprehensive course notes. The presenter will outline and discuss the topics using computer displays, CD displays and videotapes. The course is designed to have an interactive format to maximize delegate participation. Questions and answers are encouraged throughout and at the daily sessions. Needs-Based case-studies and examples will be discussed in problem solving workshop sessions. This gives participants the opportunity to discuss with other delegates and the presenter their specific problems and appropriate solutions. Only minimum note taking is encouraged to ensure maximum delegate attention during the course.
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