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Course Details

PROCESS TROUBLESHOOTING & PROBLEM SOLVING

Location
Turkey, Istanbul
Date
From Date: 03-Jan-2021   
To Date: 07-Jan-2021
Duration
5 Days
Language
English
Discipline
Introduction

RefNo:        REFPE025 Process

Title:           Troubleshooting & Problem Solving

Start Date:  03 January 2021 End Date: 07 January, 2021

Fee:            $5,500

Venue:        Istanbul, Turkey

In any of 5 star hotel. Exact venue will be informed later.

 

COURSE OVERVIEW

COURSE INTRODUCTION

Excellent Troubleshooting skills are considered a core competency for 'Best-in-Class' industrial companies. If your company’s goals include minimizing downtime then this workshop is a must because it delivers rapid, safe Troubleshooting. Register today.

 

Objective

Participants attending the programme will:

  • focuses on how to become a 'Top Gun' Troubleshooter
  • develop a structured approach to Troubleshooting and Problem Solving which uses a common terminology and shared understanding
  • point the way to Continuous Improvement in the way you run your processes and make incremental efficiency gains
  • understand the difference between having a techniques manual on the bookshelf – and actually making it work
  • identify the "motivated" people who should be the champions of Troubleshooting and Problem Solving – and who should just follow
  • understand work practices which "allow" success in Troubleshooting and Problem Solving
Audience

This programme is directed at:

  • Supervisors who are involved in the operations function and who are responsible for leading and directing people to achieve and improve productivity levels
  • Those faced wi
Content

A highly interactive combination of lectures and discussion sessions will be managed to maximize the amount and quality of information and knowledge transfer. The sessions will start by raising the most relevant questions, and motivate everybody find the right answers. You will also be encouraged to raise your own questions and to share in the development of the right answers using your own analysis and experiences. Tests of multiple-choice type will be made available on daily basis to examine the effectiveness of delivering the course. Very useful Course Materials will be given.

  • 30% Lectures
  • 30% Workshops and work presentation  
  • 20% Group Work& Practical Exercises
  • 20% Videos& General Discus

 

DAILY COURSE OUTLINE


DAY 1

Concepts  

 

  • The nature of problems  
  • Context – Asset based or Business Process based  
  • Structured approaches – 6 Big Losses, 7 Wastes
  • Techniques introduction
  • Tools introduction

DAY 2

Tools & Techniques – Practical Experience

  •  Problem Analysis
  •  Practical Use of Tools and Techniques
  •  Case Studies
  •  Project selection methods
  •  Tools & Techniques – selecting the right one

DAY 3

People Issues

  • Working practices – empowerment or impairment?
  • Group dynamics
  •  Individual motivators
  •  Developing Troubleshooting and Problem Solving skills
  •  Managing change

DAY 4

Operator, Maintainer, Designer Interface

  • Cross functional working  
  • Effect of Maintenance strategy
  • Functional analysis
  • Concurrent Engineering, Design for Operation, Design for Maintenance

DAY 5

Open Forum

  • Revisit Concepts, Tools and Techniques
  • Case Studies

NOTE:
Pre & Post Tests will be conducted
Case Studies, Group Exercises, Group Discussions, Last Day Review & Assessments will be carried out.

Certificate

Define Management Consultancy & Training Certificate of course completion will be issued to all attendees.

Methodology
Fees
US$5,500 per participant for Public Training includes Materials/Handouts, tea/coffee breaks, refreshments & Buffet Lunch

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