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Course Details


Dubai, UAE
From Date: 30-Jan-2023   
To Date: 03-Feb-2023
5 Days

Ref No:         ML023
Title:             Motivating, Coaching, Counseling & Mentoring
Start Date:    30 January, 2023 End Date: 03 February 2023 
Venue:          Dubai, UAE
Fee:               $5,250

Training will be held at any of the 5 star hotels. The exact venue will be informed once finalized.

This innovative and exciting Motivating, Coaching, Counseling & Mentoring training has been specifically designed to meet the demands of the modern workplace. During the five days, participants will be given the opportunity to examine in their existing knowledge and skills and be instructed in areas related to Motivating, Coaching, Counseling & Mentoring. This training is very practical, thought provoking, motivational and above all interesting. It will introduce participants to the core skills of Workplace Coaching, Counseling and Mentoring and will focus on practical skills development. Workplace coaching is a skilled activity that should be delivered by appropriately trained people and is a proven method to train and develop others. A mentor is someone who can help (often a younger) another employee work out their priorities, make career decisions, and develop work skills. Workplace Counselling can involve practical skills to help others and also the provision of professional support through Employee Assistance Programmes (EAPs).

  • Evaluate Techniques for Coaching, Counseling & Mentoring
  • Utilize Motivational Coaching Techniques in the Workplace
  • Develop Practical Counseling Skills to Use with Staff
  • Communicate More Effectively at All Levels
  • Comprehend the Concepts and Appropriate Methodology of Mentoring
  • Supervisors
  • Team Leaders
  • Management Professionals
  • Management Staff
  • Line Managers
  • Technical Managers
  • All Professionals at all levels who want to become effective at coaching and motivating others
  • HR or Training Staff
  • Anyone required to coach or mentor others



Practical Motivational Coaching Skills

  • Distinguishing between Coaching, Mentoring, and Counselling
  • Key Coaching Skills (diagnostic, techniques, qualities, model)
  • Active Listening
  • Questioning Techniques
  • Motivational Coaching Skills for Leaders
  • Coaching others


The Essential Skills of Communication and Motivation

  • Understanding your Personal Communication Style
  • Language - Verbal and Non-verbal (body language)
  • Emotional Intelligence – an introduction
  • Giving Effective Feedback with Emotional Intelligence (EI)
  • Understanding Human Motivation
  • Motivating Others to Achieve


Mentoring Others in the Workplace

  • Coaching & Mentoring - the differences
  • Mentorship Programs
  • Mentoring Relationships - formal and informal
  • Most Commonly Used Techniques by Mentors
  • Practical Career Planning
  • Mentoring Younger Staff - Millennial's


Practical skills for Workplace Counseling

  • Workplace Mental Health
  • The SOLER Model for Improved Communication
  • Developing your Listening Skills
  • Questioning Skills
  • Limits of Counselling – duty of care issues
  • Employee Assistance Programming (EAP)


Career Coaching and Coaching Yourself

  • Understanding your Career Journey
  • A Personal Career SWOT Analysis
  • Setting Career Goals
  • What type of Learning & Development suits you?
  • Becoming your Own Coach
  • Personal Action Planning

Pre & Post Tests will be conducted
Case Studies, Group Exercises, Group Discussions, Last Day Review & Assessments will becarried out.


Define Management Consultancy & Training Certificate of course completion will be issued to all attendees.


A highly interactive combination of lecture and discussion sessions will be managed to maximize the amount and quality of information, knowledge and experience transfer. The sessions will start by raising the most relevant questions, and motivate everybody finding the right answers. The attendants will also be encouraged to raise more of their own questions and to share developing the right answers using their own analysis and experience.
All attendees receive a course manual as a reference.
This interactive training workshop includes the following training methodologies

  • 30% Lectures
  • 30% Workshops and work presentation
  • 20% Group Work& Practical Exercises
  • 20% Videos& General Discussions
5,250 US$ per participant for Public Training includes Materials/Handouts, tea/coffee breaks, refreshments & Buffet Lunch

DEFINE Help you to unlock & unleash the power within and cater your large scale Trainings