DEFINE | Management Consultancy & Training

MOTIVATING & RETAINING EMPLOYEES

Location

Kuala Lumpur, Malaysia

Date

From Date: 03-Jun-2024
To Date: 07-Jun-2024

Duration

5 Days

Language

English

Discipline

Introduction

Ref No:    ML027
Title: Motivating & Retaining Employees
Start Date: 03 June 2024 End Date: 07 June 2024
Venue:       Kuala Lumpur, Malaysia
Fee:      $6,000

In any of the 5 star hotels. The exact venue will be informed once finalized.

The ability to motivate and lead a team is crucial to business success. Successful team supervisors, managers and leaders are able to create a vision and direction for their teams, manage their own and others’ time effectively, delegate for optimum results, be both coach and counselor, manage to avoid and resolve conflicts and solve problems quickly and efficiently. In this program you will learn how to:

Explore the latest basic and advanced principles and skills for those who lead, manage and supervise engineers and scientists and other technical professionals
Address the issues, problems, concerns and challenges managers’ face on a day-to-day basis
Help those new to leadership to understand and manage team dynamics
Explore many ways of motivating teams to achieve excellent results
The concepts taught in this programme are all practical and in tune with today’s business environment throughout the developed world

Objective

Apply the basic principles and practices of effective supervision and management in a technical environment
Explore the roles and responsibilities of team managers
Set goals effectively
Conduct periodic performance reviews
Apply ways to create and maintain a motivating work environment
Lead situationally
Improve their communication and listening skills
Better manage their own time as well as group time
Delegate for optimum results
Demonstrate proficiency in coaching and counselling for improved work performance
Resolve conflicts
Build a high performance team and apply the skills of empowerment
Solve problems and make creative decisions

Audience

This comprehensive programme is designed for anyone who has achieved technical excellence (as, for example, engineers, scientists, mathematicians, computer specialists, and other technical professionals) and is being groomed for, or is in the process of making the transition to a managerial position
Group leaders, project leaders, supervisors and managers who have not had significant formal training as managers will also find this programme valuable and rewarding

Content

DAY 1

Working with the team

Basic principles of effective supervision and management
Mutual goal-setting
Conducting performance reviews
Creating and maintaining a motivating work environment
Stages of team development
Managing change at work

DAY 2

Team performance

Enhancing your leadership skills and behaviours
Learning successfully to let employees lead
Coaching and counselling for improved work performance
Applying progressive discipline

DAY 3

Enhancing your skills

Improving your communication and listening skills
Managing and resolving conflict
Time management as a motivational tool
Delegating responsibility and authority

DAY 4 & 5

Team development

Building a high performance team with a focus on synergistic decision making
Becoming a knowledge-based organisation
Collaborative creative problem solving/decision making

NOTE:
Pre & Post Tests will be conducted
Case Studies, Group Exercises, Group Discussions, Last Day Review & Assessments will be carried out.

Certificate

Define Management Consultancy & Training Certificate of course completion will be issued to all attendees.

Methodology

A highly interactive combination of lectures and discussion sessions will be managed to maximize the amount and quality of information and knowledge transfer. The sessions will start by raising the most relevant questions, and motivate everybody find the right answers. You will also be encouraged to raise your own questions and to share in the development of the right answers using your own analysis and experiences. Tests of multiple-choice type will be made available on daily basis to examine the effectiveness of delivering the course.
Very useful Course Materials will be given.

30% Lectures
30% Workshops and work presentation
20% Group Work& Practical Exercises
20% Videos& General Discussions

Course Details