DEFINE | Management Consultancy & Training

LEADERSHIP & MANAGEMENT SKILLS

Location

Dubai, UAE

Date

From Date: 28-Aug-2023
To Date: 01-Sep-2023

Duration

5 Days

Language

English

Discipline

Introduction

Ref No: ML001
Title: Leadership & Management Skills
Start Date: 28 August 2023 End Date: 01 September 2023
Venue: Dubai, UAE
Fee: $5,250

In any of the 5 star hotels. The exact venue will be informed once finalized.

Would you like some help to improve leadership and management skills in the team? Do you sometimes see managers struggle to cope with certain aspects of their role?

Now might be the perfect time to organise a training course for the team leaders and managers.

The purpose of this training course would help your key staff to get the best performance from themselves and the rest of the team.

This informative and inspiring two-day course is packed with new techniques and skills that will make your managers feel more confident, self-assured and motivated.

Anyone who attends this very informative course, will gain new insights relating to: Goal achievement, accurate communication, proper prioritising, how to give constructive feedback and; how to inspire yourself and others.

Do you think that you, or your colleagues, might benefit from such training? If yes, then please read the following details; confirm the quality of the course content, and then, get yourself involved in this popular two-day leadership and management training course.

Objective

Training Objectives:

Recognize the difference between managing and leading
Develop their skills of managing and leading
Devise a strategy to help “manage” their boss
Discover a variety of communication styles to effectively cope with different situations
Study the art of motivating employees
Consider methods for conducting effective performance appraisals with their staff

Audience

Content

COURSE TOPICS

The Role and Responsibility of a Manager

What is management about?
The roles of management
Characteristics of an ideal manager
Barriers to effective management
Making effective decisions
Managing the relationship with your boss

Communicating and Active Listening

Examining the different ways we communicate
Identifying obstacles to communication
Devising a strategy for effective communication
Active Listening-what is it?
Developing active listening skills
Using the right questions to get the right answers

Motivating and coaching your staff

Theories of Motivation-Maslow, Taylor, Hertzberg
The manager’s role in motivating others
Achieving the balance in reward vs. punishment
Developing your coaching skills
Strengthening you assets
Dealing with poor performers

Delegating and Empowering your people

Obtaining the benefits of delegation
Overcoming the barriers to delegation
Delegation as opposed to abdication
Skills of effective delegation
Managing authority and responsibility
Developing a delegation action plan

The Performance Review

Setting goals and objectives for your staff
Conducting the performance review
Obtaining the benefits of effective appraisal
Dealing with objective and subjective criteria
Managing disciplinary action
Appraising yourself for advancement

NOTE: Pre & Post Tests will be conducted Case Studies, Group Exercises, Group Discussions, Last Day Review & Assessments will be carried out.

Certificate

Define Management Consultancy & Training Certificate of course completion will be issued to all attendees.

Methodology

A highly interactive combination of lectures and discussion sessions will be managed to maximize the amount and quality of information and knowledge transfer. The sessions will start by raising the most relevant questions, and motivate everybody find the right answers. You will also be encouraged to raise your own questions and to share in the development of the right answers using your own analysis and experiences. Tests of multiple-choice type will be made available on daily basis to examine the effectiveness of delivering the course. Very useful Course Materials will be given.

30% Lectures
30% Workshops and work presentation
20% Group Work& Practical Exercises
20% Videos& General Discussions

Course Details