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Course Details


Istanbul, Turkey
From Date: 14-Aug-2023   
To Date: 18-Aug-2023
5 Days

Ref No:        ML081 
Title:            Logistics, Supply & Warehouse Management
Start Date:  14 August 2023 End Date: 18 August 2023 
Venue:        Istanbul, Turkey
Fee:             $5,500

In any of the 5 star hotels. The exact venue will be informed once finalized.

We often hear record-breaking athletes say; I owe it to my coach; That’s because however talented they are, athletes need a coach to improve their performance and competitiveness. Likewise, Companies and Organisations need to create a culture where coaching and feedback occur as a routine part of each day. Towards this strategic end.

  • This innovative and motivating course, explains a structured approach to coaching which is effective whether a professional is working with a new recruit or seeking improvement from an experienced player.
  • Being less of a boss and more of a coach is fundamental to modern management.
  • Urging people to do better won’t work unless they know how to do it better.
  • Good coaching builds trust and collaborative climate between professional and team.
  • The process involves breaking tasks down to their component parts, helping people to improve performance in each element and enabling them to pull these elements together to achieve the desired effect.

It is essential for effective leadership to understand that

  • Coaching and equipping, is one of the most important acts of leadership.
  • Successful managers recognise that to get things done cost effectively they must ‘grow’ people to their full potential.
  • Outstanding performance must be drawn from every member of the team.
  • This requires clear direction, feedback and personal empowerment.


  • Supporting organizational excellence
  • Supporting staff development
  • Creating a positive coaching environment
  • Using motivation to influence and inspire performance
  • Leading people and helping them excel via empowerment
  • Developing pro-active, self-managing employees


  • Why coaching and motivation is so important.
  • What coaching is (a set of interpersonal skills) and what it isn’t
  • (telling others what to do).
  • What 21st Century Leadership requires.
  • How to set the scene and prepare for coaching.
  • How to be supportive and approachable.
  • When to give advice and when to be natural.
  • How to motivate yourself and other Staff.
  • How to coach top performers.
  • How to equip others with peak performance skills
  • What is required for Leadership empowerment.
  • How to develop pro-action plans.

This course is designed for supervisors, team leaders and professionals at all levels who want to become effective at coaching and motivating others.




Strategic Equipping For Leadership

  • Changing Manager’s roles
  • What is real Leadership?
  • How to equip Leaders for excellence
  • The pursuit of excellence
  • Developing key management competencies to create excellence
  • 12 Ways to develop your Staff potential and talent
  • The Manager as a Change agent
  • The need for peak performance
  • Activators, Behaviours and consequences
  • Benefits for the organization, manager and performer


The Manager as a Coach and Mentor

  • What is coaching?
  • Why is coaching so important?
  • Making the transition from Manager to Coach
  • Qualities and attributes of a good Coach
  • Develop the Coaching Model
  • What does coaching achieve?
  • Deciding When and How to coach
  • Select the appropriate coaching style
  • Arranging a coaching session
  • Use the “GROW” model
  • Measuring and observing performance
  • How to appraise a person’s performance
  • The link with feedback motivation


The Coaching / Motivation Process and Skills

  • Influencing the readiness to change
  • The importance of handling change
  • Gaining a persons commitment to change
  • Raising their effectiveness through questioning
  • Motivation as a lever
  • Setting action orientated performance goals
  • End goals, performance goals and process goals
  • Working your own goal setting strategy
  • Developing efficient Time management
  • Learn to prioritize your time
  • The importance of essential Listening skills
  • Developing the cycle for continuous improvement


Putting Coaching & Counselling to Work

  • Understanding the performers agenda
  • Coaching the subconscious mind
  • Knowing what improvements to aim for
  • Exploring barriers to progress
  • Replacement principle
  • Coaching the right performance attitude
  • Making appropriate attitude adjustments
  • Knowing what empowering improvement to aim for
  • Leading by example
  • Develop appreciation within and without
  • The coach’s role as a facilitator


Coaching for Decisive Action

  • Adopting the approach, process and skills as a way of life
  • Self coaching to fit your own aims and objectives – personal discipline
  • Improving your ability to make decisions
  • Ten steps to vital decision making
  • Choosing Pro-Active leadership
  • Understand the Circle of control
  • How to be pro-active in your relationships
  • How to apply Persistence Performance
  • Using the learnt skills to apply at every level
  • Ten essential qualities of a successful Corporate Executive

Pre & Post Tests will be conducted
Case Studies, Group Exercises, Group Discussions, Last Day Review &Assessments will be carried out.


Define Management Consultancy & Training Certificate of course completion will be issued to all attendees.


A highly interactive combination of lectures and discussion sessions will be managed to maximize the amount and quality of information and knowledge transfer. The sessions will start by raising the most relevant questions, and motivate everybody find the right answers. You will also be encouraged to raise your own questions and to share in the development of the right answers using your own analysis and experiences. Tests of multiple-choice type will be made available on daily basis to examine the effectiveness of delivering the course.
Very useful Course Materials will be given.

  • 30% Lectures
  • 30% Workshops and work presentation
  • 20% Group Work& Practical Exercises
  • 20% Videos& General Discussions
5,500US$ per participant for Public Training including Course Materials/Handouts, Tea/Coffee, Refreshments & International Buffet Lunch

DEFINE Help you to unlock & unleash the power within and cater your large scale Trainings