DEFINE | Management Consultancy & Training

DEFINE MEANINGFUL KPIS TO ENHANCE ORGANIZATIONAL PERFORMANCE

Location

Dubai, UAE

Date

From Date: 18-Sep-2023
To Date: 22-Sep-2023

Duration

5 Days

Language

English

Discipline

Introduction

Ref No:                ML028
Title: Define Meaningful KPIs To Enhance Organizational Performance
Start Date:          18 September 2023  End Date: 22 September 2023
Venue:                 Dubai, UAE
Fee:                     $5,250

In any of the 5 star hotels. The exact venue will be informed once finalized.

Crisis management, where organizations become reactive most of the time, became the common way of managing business. The everyday changes and challenges around us confuse many organizations and keep them run business based on fire fighting concepts instead of effective planning. Some of those tools that help organizations become more effective, and make it possible for them, at a high competition market, to meet and exceed their needs and wants, are balancing their score cards, and benchmarking their processes to other successful business, where they can learn the best way for managing business.

Benchmarking is a tool by which, an organization may compare its performance to other organizations. While organizations need the information from others, they are afraid of losing some competitive advantage when they release their own information. Participants in this course will be introduced to the benchmarking concept, and how benchmarking can be managed to get the desired information, for the information seekers, at the same time it protects the confidentiality of the its own processes and information from being abused by others.

Balance Score Cards concept is a strategic tool for defining strategies. The main purpose is to align the different strategic goals to meet cooperate objectives. Balancing resources allow
the organization, to effectively, uses its limited resources.

This workshop will introduce participants to basic concepts of Balance Score Cards and how to make it work for the organization.

Benchmarking and Balance Score cards are strategic tool. This course provides participants with some important strategic concepts, and practices to learn the basic components for building strategy, and how to form and implement an effective strategy.

Objective

Upon completion of this workshop, the participant will be introduced to the following:

Benchmarking and using it effectively
Introducing Balance Scorecards
Strategy Forming and Implementations
Effective Balance of Resources

Audience

Managers, Section Head, Engineers, Supervisors, Planners, and Strategic Planners, auditors, and Management consultants

Content

DAILY SCHEDULE

What is Benchmarking and using it effectively
Introduction to Benchmarking
Bench marking concept
Why benchmarking is important, and why you should share accurate information
The benchmarking cycle
Planning for a benchmarking study
Executing a benchmarking project
Using results from benchmarking to detecting performance gap
Using benchmarking for improving performance
Understand what the Balanced scorecards is and the contribution it can make to implementing strategy
- Why does business need the balanced scorecards?
- Measuring Financial perspectives
- Measuring Customer Perspectives
- Measuring Internal Business processes prospective
- Measuring learning and growth prospective

Introducing Balance Scorecards

What is the Balance Score Cards?
Elements of Balance Scorecards
Key Performance Indicators
Using Balance Score Cards for Building a strategy
- Linking Balanced Scorecards to your strategy
- Cause and effect relationship
- Outcomes and performance drivers
- Strategic verses diagnostic measures

Strategy Forming and Implementations

The strategy team
Forming strategies
Implementing a strategy

Understand the role of strategic management and its use in managing strategy delivery and understanding of the key roles and context of strategy delivery

Articulating business strategy as set of Hypotheses
Enhancing the execution of strategy through human resources commitments to alignments
Linking Strategic initiatives to the strategy
Linking financial resources to the strategy
Linking physical resources to the strategy
Design and build a balanced scorecards using a case study
Establishing objectives
Obtaining clarity and consensus
Achieving focus
Selecting measures

Effective Balance of Resources

Management mix for effective balance of resources.
Performance Measurements
Effective building of KPIs

NOTE:
Pre & Post Tests will be conducted.
Case Studies, Group Exercises, Group Discussions, Role plays, Last Day Review & Assessments will be carried out.

Certificate

Define Management Consultancy & Training Certificate of course completion will be issued to all attendees.

Course Details