DEFINE | Management Consultancy & Training

PROBLEM SOLVING & DECISION MAKING

Location

Dubai, UAE

Date

From Date: 29-May-2023
To Date: 02-Jun-2023

Duration

5 Days

Language

English

Discipline

Introduction

Ref No: ML060
Title:    PROBLEM SOLVING & DECISION MAKING
Start Date: 29 May 2023  End Date: 02 June 2023
Venue:         Dubai, UAE
Fee:              $5,250

In any of the 5 star hotels. The exact venue will be informed once finalized.

Problem solving and decision making is the art of seeing clearly through a problem, evaluating alternatives, selecting from available options, and take decisions that better serve the interest and wants of your organization. This seminar will introduce participants to the skills of problem solving and decision making through exploring how people create, un-intentionally, problems for themselves and the organization they serve, how to become pro-active for minimizing problems, and how to solve problems when faced with.

Objective

Upon completion of this course, you will gain an understanding of the following Problem Solving and Decision Making skills:

Sources for problems
Creating Problems, how to avoid it?
Managing Resources
Analyzing the problem
The Basic steps for Problem Solving
Preventing the problem
The role of Planning, Knowledge, and Work processes in preventing problems from happening
Negotiating a decision
Working on Emergencies

Audience

Employees specialized in either Soft issues such as management and marketing , or Hard issues such as engineering and medical specialties, supervisors, and team leaders.

Content

DAILY OUTLINE

DAY 1

The Psychology of Problem Solving and Decision Making

Group problem solving exercise
Introduction: Why study problem solving and decision making
A synopsis of psychological thought
Values, Problem Solving and Decision Making
Psychological type and Lateral Thinking for Problem Solving
What psychological type reveals about me and my preferences
Using a team approach to encourage lateral thinking: ZIGZAG model
Individual or group decision making: case studies

DAY 2

Developing Decision Making Skills

Using your left brain & right brain to make decisions
Split brain theory for developing effective problem solving skills
Developing openness to new ideas in making decisions
Promoting idea mobility in teams
Understanding the creative solving process in individuals and teams
IDEAL problem solving approach

Bring a Franklin Covey Leadership solutions to train your organization

Overcoming the Execution Gap
Steps to Effective Team Execution
Achieve Your Goals Amid the Day-to-Day Demands
Creating an Accountability System
Turn Strategy Into Action

DAY 3

Mind Mapping

Your brain - discover how the structure and functions of the brain is mirrored by the design of a Mind Map.
Learning to learn - understand how we learn new skills and how to overcome the fear of failure.
How to Mind Map - learn the basic technique of how to construct Mind Maps.
Practice your Mind Mapping Skills - with a range of note-making, note-taking and learning applications.
Action Planning - a chance to think through how you are going to use Mind Maps in your work environment and how to benefit from the skills learned on the course.
Advanced Techniques - an opportunity to develop the Mind Mapping technique and see the power of your thinking expand.
Mind Mapping Exercises - the opportunity to practice a greater range of applications tailored to your needs.

DAY 4

Applying Effective Decision Making Skills in the Workplace

Encouraging creative problem solving for continuous improvement
Removing blocks to creative problem solving
Convergent versus Divergent Thinking
Divergent Thinking Skills for solving problems
Using SCAMPER techniques to approach problem solving
Applying SCAMPER techniques to make effective decisions

Making Mental Blocks to Decision Making a Thing of the Past

Challenging self-imposed assumptions
Thinking outside the box
Increasing new ideas
Getting people behind your
Evaluating new ideas
Creative leadership during problem solving and decision making sessions

DAY 5

Effective Leadership and the Dynamic Problem Solving Team

Ensuring alignment with corporate mission
Encouraging self-initiated activity
Endorsing Unofficial activity
Enhancing Serendipity
Importance of appreciating diverse stimuli
Practicing within-company communication for problem solving
Developing a personal action plan

NOTE: Pre & Post Tests will be conducted
Case Studies, Group Exercises, Group Discussions, Last Day Review & Assessments will be carried out.

Certificate

Define Management Consultancy & Training Certificate of course completion will be issued to all attendees.

Methodology

A highly interactive combination of lectures and discussion sessions will be managed to maximize the amount and quality of information and knowledge transfer. The sessions will start by raising the most relevant questions, and motivate everybody find the right answers. You will also be encouraged to raise your own questions and to share in the development of the right answers using your own analysis and experiences. Tests of multiple-choice type will be made available on daily basis to examine the effectiveness of delivering the course. Very useful Course Materials will be given.

30% Lectures
30% Workshops and work presentation
20% Group Work& Practical Exercises
20% Videos& General Discussions

Course Details